Contacts

You can contact BIGAVAC for technical clarifications, requests for information about heating, air conditioning or energy solutions, requests for quotes, support for professional projects or referral to specialized partners. Each contact is analyzed to ensure the most appropriate response to your context.

BIGAVAC does not provide direct quotes to the end customer. After reviewing the request, the contact is forwarded to our network of partners and qualified installers, who are responsible for the on-site assessment, technical proposal and pricing.

After submitting the contact, the information is analyzed by BIGAVAC's technical team, which validates the framing of the request and forwards it to the most suitable partner to ensure you receive the most appropriate response as quickly as possible.

Yes. Companies, installers, designers, architects and other professionals can contact BIGAVAC directly to obtain technical information, learn more about commercial terms, request training, or ask for support with projects and guidance on specific solutions.

For an effective response, it is recommended to indicate the type of project, the location, a direct contact, the intended solution and, whenever possible, relevant technical data. This information provides proper context and speeds up response time.

Yes. BIGAVAC provides technical support during the phase of defining and scoping the solution, by clarifying doubts and supporting partners and professionals before installation. In this way, we contribute to ensuring greater safety, efficiency, and technical compliance of the project.

No. Contact is only for clarifications, technical context, or appropriate referral. It does not imply a commercial commitment, nor an obligation to proceed with any solution or contract.

Requests submitted outside business hours are recorded and reviewed in the next available business period. Each contact is handled with the appropriate technical attention to ensure a clear and adequate response to the request made.

Yes. The data provided are used exclusively to respond to the request made and to forward the necessary information, in accordance with the applicable data protection legislation.

Yes. The contact page can be used by professionals and companies interested in partnerships, technical collaboration or integration into the partner network, with each request being analyzed individually.